What if there's damage?That's where Renttoo Deposit-Free comes in.
Most insurance policies don't fully cover rental and lending. As an owner, that leaves you relying on a deposit, and deposits scare renters away. With Renttoo, every booking includes damage insurance, so no deposit is needed.
What sits inside every single booking
No separate policy, no small print and no deposit to put renters off. This is the cover that runs along with every booking on Renttoo, arranged once so you never have to arrange it again.
- Coverage per claim
- €2500
- Assessment and payout
- 2 business days
- Standard coverage
- Damage, loss, theft
How it works
From the first booking to payout: the entire process runs through the platform and our insurance partner.
Everyone verified
ID check via Stripe Identity (passport + selfie) before the first booking. So you know who's renting.
Insured on every booking
A small premium is automatically included in the renter's checkout. Damage, loss and theft covered. No separate policy, no opt-out.
Report damage
Something broken or not returned? Describe the damage, upload photos and evidence. We forward the claim straight to our insurance partner.
Fast payout
Our insurance partner assesses within 2 business days and pays you directly, based on market value, up to €2500.
What's covered, what's not
Coverage is clear and standard on every booking. Below you can see what you can count on and where the policy stops.
Covered
- Damage to the rented item during the rental period
- Loss of the item during the rental period
- Theft of the item during the rental period
- Payout based on market value, up to €2500 per claim
- Assessment and payout within 2 business days
Not covered
- Normal wear and tear
- Damage from before the rental period (without before-photos, not provable)
- Damage from misuse outside the product description
- Damage from force majeure (natural disasters, extreme weather)
- Indirect damages (loss of profit, turnover loss, reputational damage)
- Claims reported more than 7 days after the rental period
Last updated:
Frequently asked questions
The questions owners and renters ask us most about the cover, answered in full.
Who pays the insurance premium?
The renter pays a small premium automatically as part of checkout. You as the owner don't pay anything for this coverage.
What's the maximum payout?
Up to €2500 per claim, based on the market value of the item at the time of damage. Items worth more than €2500 can be additionally insured by owners through their own policy.
How long does the claim process take?
Our insurance partner assesses every claim within 2 business days of receiving the report and evidence. On approval, the amount is paid directly to you.
What happens with theft?
Theft is part of the standard coverage. Always file a police report and upload it together with your claim. The insurance partner handles the rest.
How is market value determined?
The insurance partner looks at the item's current market value, factoring in age, condition and comparable listings. Receipts and invoice copies help support the value.
Do I still need my own insurance?
For items up to €2500 in market value no separate policy is needed. For higher-value items you can take out additional insurance yourself or adjust the product pricing.
Sport and outdoorReady to start?
List your items and know that you're covered from your first booking.